Because At Midland, Promises Made Are Promises Kept.
It's a fact. The physical and emotional challenges of a terminal illness can take its toll on a patient, their family and friends. But rest assured that Midland Care Hospice will lend support in your own home, nursing facility or assisted living environment. No matter what your living situation may be, we will provide care whereever you are.
Our team approach offers excellent end-of-life care to meet each patients' individual needs. Care that focuses on comfort and serenity for the precious days ahead.
Choose Midland Care Hospice. Because we are the leader in responding to patient care needs. It's our promise to patients and families just like yours.
Midland Care Patient Promises
We are the experts in responding to patient care needs. Never, ever expect anything less. Since 1978, we've been the leader in hospice care. Simply put, we are the experts in responding to patient needs. With this level of expertise, we promise the highest level of patient care possible.
Partnering With Patients
We promise when you're scared, we'll be there. The moment you partner with Midland Care Hospice, we're only a phone call away.
We promise to listen
"Our family was treated with great respect and our mom got the best care possible. Not only did they take care of her, they looked after us all".
Only by listening with a sensitive ear, can we provide the utmost in hospice care.
We promise to serve you where you live. Your Midland Care Hospice team will come to you.
We promise when your care is too complex to manage at home, our Hospice House is always available.
The Hospice House provides a comfortable, home-like setting for those requiring a higher level of care, all under the direction of a full time physician certified in hospice and palliative care. The Hospice House is staffed with registered nurses, home health aides, social workers and chaplains whose specialized care is in comfort and symptom management.
We promise to respond promptly
- You will be asked about your level of pain at every visit
- Your pain will be prevented or minimized
- Your nurse will ask about other symptoms causing discomfort
- Care will be adjusted to keep you as comfortable as possible
- Any overwhelming symptom will be treated as a Care Emergency
We promise to seek moments of joy, and to support you through tears of sadness.
Chaplains, social workers and trained volunteers are available to accompany you through your journey. We have counselors available 24 hours a day, 7 days a week.
We promise to respond to personal care needs on your schedule.
We will work with you and your caregiver to determine the best time to provide personal care.
We promise not to deny you access to care because you cannot pay.
As a community not-for-profit organization, we provide care to all who need assistance. Our billing specialist will eliminate any confusion you may have by helping you navigate the insurance system.
These promises are a solid indication of the Midland Care Hospice patient support philosophy, and of the services we provide for the patients we serve.
At Midland, promises made are promises kept.