Choosing a hospice provider is an important decision. Families now have many hospice programs to choose from, but hospice providers are different. It matters which hospice program you choose.You should know that Midland Care has been your local, not-for-profit hospice provider in Northeast Kansas since 1978, and we put our forty years of experience into compassionate care for each family.
Things to Look for When Choosing a Hospice
Trusted resource Consumer Reports recommends looking for the following when choosing a hospice program:
- Not-for-profit status and 20 or more years of experience.
- Hospice-certified nurses and doctors on staff and available 24 hours per day.
- Palliative-care consultants who can begin care if you’re not yet ready for hospice.
- An inpatient unit, where patients can go if symptoms can’t be managed at home.
- Ability to provide care in nursing homes and assisted living residences.
- Medicare approval. That way, Medicare will cover services, including equipment and home health aides as needed, plus counseling and grief support for the patient and the family.
There is only one hospice provider in the area to meet all six of these criteria: Midland Care. Midland Care is your most qualified choice for local hospice care.
Our Promises to You
We take very seriously the trust families place in us when they choose to have us care for them at the end of their lives.
We promise to be your partner
We promise when you’re scared, we’ll be there. The moment you partner with Midland Care Hospice, we’re only a phone call away.
We promise to listen
The most important part of our work is listening carefully and getting to know our patients.
We promise to serve you where you live.
Your Midland Care Hospice team will come to you. We promise when your care is too complex to manage at home, The House at Midland Care, our inpatient hospice house, is always available.
We promise to respond promptly
You will be asked about your level of pain at every visit and your pain will be prevented or minimized. Your nurse will also ask about other symptoms causing discomfort. Care will be adjusted to keep you as comfortable as possible, and any overwhelming symptom will be treated as a care emergency.
We promise to seek moments of joy, and to support you through tears of sadness.
Chaplains, social workers and trained volunteers are available to accompany you through your journey. We have counselors available 24 hours a day, 7 days a week.
We promise to respond to personal care needs on your schedule.
We will work with you and your caregiver to determine the best time to provide personal care.
We promise not to deny you access to care because you cannot pay.
As a community not-for-profit organization, we provide care to all who need assistance. Our billing specialist will eliminate any confusion you may have by helping you navigate the insurance system.
These promises are a solid indication of the Midland Care Hospice patient support philosophy, and of the services we provide for the patients we serve. At Midland Care, promises made are promises kept.